TruAssure Insurance Company® strives for excellent customer service. Please feel free to reach out to us with inquiries or comments with the below information. See information below.

Enrollment Help

Individual Dental Plans

Please call us at 888-559-0781, Monday - Friday, 8:30 a.m. to 5:00 p.m. (CST), or email us at Individual@TruAssure.com.

Discount Plans

Call 888-559-0782, 7:00 a.m. to 7:00 p.m. (CST), or email member@careington.com.

Group Dental Plans

Contact 844-350-4433 or getanswers@truassure.com to obtain a quote for a group dental plan.

Customer Service Help

Individual and Group Dental Plans

Call 888-559-0779 between Monday - Thursday, 7:00 a.m. to 5:30 p.m. (CST) and Friday, 7:00 a.m. to 5:00 p.m. (CST), email CSI@TruAssure.com or fill out our Customer Service Contact Form.

Discount Plans

Call 888-559-0782, 7:00 a.m. to 7:00 p.m. (CST) email member@careington.com.

Submit A Grievance

To submit a grievance, download our TruAssure Grievance Form and email, fax or mail the completed form to us.

Submit A Fraud Complaint

Complete our Fraud Complaint form.
 

Language Assistance

Please visit our language assistance guide.