TruAssure strives for excellent customer service. Please feel free to reach out to us with inquiries or comments with the below information. See information below.
Individual Dental Plans
Please call us at 888-559-0781, Monday - Friday, 8:30 a.m. to 5:00 p.m. (CST), or email us at Individual@TruAssure.com.
Discount Plans
Call 888-559-0782, 7:00 a.m. to 7:00 p.m. (CST), or email member@careington.com.
Group Dental Plans
Contact 844-350-4433 or getanswers@truassure.com to obtain a quote for a group dental plan.
Individual and Group Dental Plans
Call 888-559-0779 between Monday - Thursday, 7:00 a.m. to 5:30 p.m. (CST) and Friday, 7:00 a.m. to 5:00 p.m. (CST), email CSI@TruAssure.com or fill out our Customer Service Contact Form.
Discount Plans
Call 888-559-0782, 7:00 a.m. to 7:00 p.m. (CST) email member@careington.com.
Submit A Grievance
To submit a grievance, download our TruAssure Grievance Form and email, fax or mail the completed form to us.
Submit A Fraud Complaint
Complete our Fraud Complaint form here.
Language Assistance
Please visit here for language assistance.
TruAssure Insurance Company
P.O. Box 4495
Lisle, IL 60532
PAYOR ID: ILDTA
111 Shuman Boulevard
Naperville, IL 60563